There are no returns or refunds for “change of mind”

• All items are double checked for faults before despatch.

• Your product leaves here in new condition (except for those stated “WITH FAULTS”)

• I will do my best to make sure your product arrives the same way

• If a parcel is returned to me for a wrong address or it hasn’t been claimed, there will be a $10 (returned to me) postage charge.

• This will need to be paid along with the new postage fee before I re-send your item.

 

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Postage rate is for Australia only

• The book (if purchased by itself) will arrive in an Australia Post recommended padded bag – no tracking unless paid for

• The pet tags will arrive in an Australia Post recommended envelope – no tracking

• The plush toys will arrive in an Australia Post recommended satchel/bag – with tracking

• Please contact me BEFORE purchase if you would prefer a gift box

• Tracking number will be emailed or sms to you.

• Due to COVID -19 deliveries may take longer than usual so please be patient

• I am happy to deliver or offer pickup to local areas 2428 & 2429 only

• Please contact me for international rates BEFORE purchase

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Please contact me if your purchase is a gift

• If your purchase is a gift & being posted directly to them, please contact me & let me know

• Let us know who it is to and from so we can fill out a gift tag for you.

• Gift boxes available for purchase

• Invoice/receipts will be emailed or mailed to you separately

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Your privacy is of the utmost importance.

• I do not & will not use your details for any reason outside of this site unless prior consent has been given.

• I do not & will not use your information on social media

• I do not & will not on sell or provide your information to third parties.